“Compliance is Your Responsibility,...Streamlining the Process is Ours”

Customer Support

Customer Support:

East Coast: 1.800.333.7864
West Coast: 1.888.858.2224

Customer Care:

customer.care@ocr-inc.com

ViaNet Solution Support:

vianetsupport@ocr-inc.com

EASETM Support:

easesupport@ocrvianet.com

What Are Our Customers Saying?

McAfee, Inc.

“OCR’s SAP Denied Party Screening product is fully integrated with SAP for plug and play. It is an extremely good value and provided us positive ROI in less than a year. We were up and running in record time. Customer support has been exceptional!”

Roper Industries, Inc.

“OCR’s customer support has been timely and helpful. Their ‘Watch List Module’ has been effective for us with regards to managing and maintaining a consistent Denied Parties Screening process. This service has enabled a strong bridge for our operations sites in the US, Canada, and EU.”  

Truck-Lite, Inc.

“OCR Services offers solutions that are user friendly and allow us to understand and comply with US export regulations while remaining competitive in a global economy. The OCR personnel are very responsive and true partners by keeping us informed in real time of export control regulations.” 

Alliant Techsystems, Inc.

“Our experience with OCR has been phenomenal! They have adapted to our needs with minimal issues. When we decided to expand on the modules of the software for customized reports they changed gears and moved in the direction we needed to go. We have been working with OCR for almost six years now and our relationship with them has been great. Our project is ongoing and they continue to press forward with our every need. From all of us here at Alliant Techsystems Inc. We thank you OCR!”

Silicon Laboratories, Inc.

“Silicon Labs has found OCR’s SAP-Denied Party Screening product to be a cost-effective solution for screening our vendor and customer lists for denied parties. It works well with SAP’s ERP system, providing a key component in our efforts to comply with global trade regulations. OCR’s customer support has been excellent.”